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Momiji Japanese Restaurant


2955 Bloor Street West,
Etobicoke, ON M8X1B8
(Between: Elsfield & Jackson)
Phone: 4162322320

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Current Quality Rating: 4 stars Very Good (19 votes) [Comments and Reviews]

74%
Latest Review sent on: 2010-07-30 10:49:43
Absolute WORST SERVICE I have ever had in any dining experience. The food was so-so and I could really go to any Japanese restaurant to get it and receive at LEAST average service. Our experience started when we walked in the door, around 3pm so it was virtually empty - and the service stared at us. She didnt greet us or even smile. Eventually she took us over to our table without speaking. She actually sat us down next to the only other customers in the whole restaurant. They were speaking very loudly and I wanted to have a conversation with my partner, so I asked to be seated at a table across from where she had sat us. She asked me Why? I was SHOCKED! I told her it was because I wanted. She then said in an extremely rude voice, "It's the exact same as here" So I proceeded to sit down where I wanted to. Later on, my partner and I were sharing a bowl of Udon noodles so he asked for an extra bowl. She brought a small bowl over, the kind that are used for miso soup. We looked at it and realized it was clearly dirty. There was tofu and onion in the bottle of the bowl and mark around the rim, as someone had clearly just used it for miso soup. We told her and showed her it was dirty but she said "It's not dirty." and argued with us for 5 minutes. Eventually she went to bring another bowl but said "The bowl WASNT dirty but heres a new one" and gave a great sigh and walked away. When we finally wanted to leave we had to ask another server for our bill because she never returned... except to snatch up our payment. Horrible, horrible time and I will NOT be returning. How people like this even find employment absolutely stuns me. Other servers I have encountered there are not quite as bad, but lacking any personality or class. Be wary of crappy service! There are great number of excellent sushi restaurants in toronto you can go to and actually get good service. ..More Reviews
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